Customer Help

Contact Information

Customer Support: support@chinacitygroup.com
Reservations and Bookings: reservations@chinacitygroup.com

For contact information of an individual branch please follow the relevant link below:


Corporate/Special Party Packages

We cater for all special functions at all of our restaurant branches. Please send your details to us using the Contact Form or e-mail at reservations@chinacitygroup.com. Remember to include the number of people, the branch you'd like to have your event at, the purpose of the event and any other special requests. Our staff will be more than happy to work with you to produce the perfect tailor-made package.


Cancellation Policy

We would kindly ask you to notify us by telephone or e-mail if you wish to cancel a reservation for any reason. For bookings of 8 or more people and private rooms, at least 24 hours notice is required for cancellations. Your deposit will be forfeited if you fail to give the correct notice or decide not to show up.

If you know you will be late then please try to let us know. If you do not arrive within 20 minutes of your booking time and fail to contact us, China City Group reserves the right to give your table or room to someone else.


Terms & Conditions/Privacy Policy

Any use by you of the web-site operated by China City Group, chinacitygroup.com (the "Site") is conditional upon your acceptance of these Terms & Conditions, including our Privacy Policy. We reserve the right to amend these Terms & Conditions from time to time without notice and at our discretion. It is your responsibility periodically to review this page for updates to these Terms & Conditions, which shall come into effect once posted. Your continued use of the Site will be deemed acceptance of these Terms & Conditions, including our Privacy Policy.


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